Our Guarantees

We are happy only when our customers are happy

That's why we strive to maintain our products and service in the highest possible quality. You can expect the following from us:

  • Replacements: Just let us know what happened or send a photo/screenshot/video of your issue with the product or shipment, and we will send you a replacement.

  • Refunds: We always resolve every complaint to your full satisfaction—or we'll refund your entire purchase.

  • Local Delivery: Local delivery is available within a 3 mile radius from our store (postcode L25 2RF), minimum spend £30

  • Safe Checkout: PayPal and Stripe payment gates guarantee keeping all your payment information 100% secured with McAfee Secure.