Frequently Asked Questions

Please email info@kidzemporium.com with your order number, name, contact number and the changes you need to make

Visit our website kidzemporium.com and click on the the product you would like to purchase, select your size, and then click on 'Add to Cart' button. Then just follow the easy checkout process and soon you will own some Kidz Emporium clothing for your little one

Please email info@kidzemporium.com with your order number, name, contact number and the changes you need to make

This isn't good .... We are here to help!

First of all please check that you have filled in all the details properly including your name, address, and payment info. Remember for Klarna certain details such as your name and address need to entered in full.

Still not working? Please make sure you are using the same billing address which your debit/credit card is registered too.

Where is my order?

If you have not received a completed email from us yet then please drop us an email at info@kidzemporium.com and we will investig ate this matter for you.

We aim to process all orders that same working day (Monday - Friday), as long as they have been ordered before 2pm, orders placed after 2pm will be dispatched the following working day. Please note that if we have just had a big release we might be a little slower than usual in getting your order out, or if you ordered a 'PRE-ORDER' product the shipping deadline for those products are different. We will contact all 'PRE-ORDER' customers prior to shipping your products.

Kidz Emporium accepts Visa, Mastercard, PayPal, Amazon Pay, Apple Pay & Klarna

Kidz Emporium uses Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). You should see a padlock in your internet browser which shows our security & this website is safe.

For all information regarding Klarna payments please visit our Klarna page 

We are really sorry to hear that you wish to return an item, but that is OK we understand. If it has been less than 14 days since you ordered your item then please visit our Returns Policy page for more information

We send our orders between Monday - Friday, during office hours. We do not operate on public holidays. Orders placed after 2pm will be fulfilled the following working day. Orders placed on Friday after 2pm, will be fulfilled on Monday.

We will always aim to dispatch your order as quickly as possible, once stock arrivers, however there might be some delays which we endeavour to make you aware during the checkout process.

Your patience is very much appreciated!

United Kingdom Delivery Times

• Orders over £35 - FREE Economy Delivery (3-5 working days)
• Letterbox sized items (Royal Mail 2nd Class) - £1.29
• Economy Delivery (3-5 working days) - £3.99

Europe & Worldwide

• Ireland Delivery (3-5 working days) - £19.99
• Worldwide Standard Delivery (7-10 Working Days) - £29.99